frequently asked questions

We always strive to support local Victorian growers and try to keep our carbon footprint as small
as we can. We guarantee to prioritise local communities and growers, so you know your flowers are Aussie made, from seed to arrangement.

We sure can! Special occasions call for special arrangements; please contact us at least 24hrs in advance to give notice for a custom bouquet.

As florists, we always want to know who is growing the flowers we sell, so it’s only natural you’d like to know who is making your arrangement; check out the about us page to get to know us.

We are a pet friendly shop, so we would never do anything to hurt our animal friends. If a plant is unsafe for our furry friends, it will always be marked accordingly, so please be sure to read the plant descriptions.

Yes! All our wonderful plants have the pot included in the price shown. If there are different pot options, this will be marked accordingly.

Care instructions will be provided with every plant. In the case that we missed this, please contact us so we can direct you to the best care.

We are absolutely pet friendly! If you are ever in the area with your furry friend, come pop by!

Sure do! We have a variety of Australian owned products; check out the gifts page for more.

Absolutely! Check our delivery tab for all delivery information, including suburbs list, and customised delivery services.

Our delivery drivers will always do their best to get your delivery safe and sound to its rightful home. If there are issues with delivery, the courier will always attempt to contact the sender and recipient or follow any requested instructions. We recommend having your mobile phone on you during the delivery day, in case we may need assistance in delivering.

We can definitely arrange this but will need a minimum of 24hrs notice to make sure we can accommodate. Please contact us so we can discuss custom delivery options.

Redelivery for any order can be arranged as long as we have appropriate notice to change the
delivery date, as we make our arrangements customised for you. If redelivery is needed due to unsuccessful delivery, we may require an additional delivery fee, as the driver will need to redeliver as necessary.

It is imperative that you remove the arrangement from the packaging and cut their stems on an angle before placing them directly into fresh water. There is no need to add anything to the water! For the best
outcome, we recommend changing the water daily and giving them a trim when you do so. Flowers should be left out of harsh sunlight or away from heaters/aircons.

On average, a well looked after bouquet will look fantastic for up to a week. This does depend on the blooms selected though as every flower’s vase life is different. For a longer lasting arrangement we suggest selecting natives.

We can definitely arrange this but will need a minimum of 24hrs notice to make sure we can accommodate. Please contact us so we can discuss custom delivery options.

Redelivery for any order can be arranged as long as we have appropriate notice to change the delivery date, as we make our arrangements customised for you. If redelivery is needed due to unsuccessful delivery, we may require an additional delivery fee, as the driver will need to redeliver as necessary.